L&L
Private operations hub

Lou & Lee Admin

Cousin HQ
Live Balloonion 2027 data

Good afternoon, Oscar & Lery.

Official totals use confirmed registrations. Recent Activity also identifies incomplete checkout attempts for follow-up.

Total registeredAll confirmed Cousins
VIP upgrades20-person capacity
Hosted participantsBig Cousins, Bowtie Crew, staff and guests
Total collectedRecorded registration payments
Comped Cousin valueComplimentary Cousins valued at the $330 Returning Cousin rate
Open balancesRemaining registration balances

Recent registration & payment activity

Newest customer actions, including incomplete checkout attempts. Admin views always use each person’s full name.

CousinActivityRegistrationPaymentBalanceWhen

Needs attention

Open a category to see why it is flagged, the recommended decision, and the affected Cousins.

Past-due plansStripe plans with a missed or failed payment
Path forward: Review the Stripe subscription first. Then contact the Cousin, allow Stripe to retry, or correct the admin record only if the payment status is wrong. Do not cancel or forgive a balance without Oscar or Lery’s approval.
Open balancesBalances to monitor or review—not all require action today
Path forward: Active monthly plans are normally “monitor only.” Balance Due records need a choice: collect payment, record an approved credit, or correct an inaccurate record. Past-due plans should be handled in the queue above.
HQ access follow-upUnique logins that are not yet claimed
Path forward: “Not sent” needs an access email. “Link sent” may need a reminder. “Unique email needed” requires obtaining a separate email before access can be completed.
Claimed
Link sent
Not sent
Unique email needed

Counts unique login email addresses, so couples or duplicate records sharing one email are not counted twice. “Claimed” confirms account connection; visit tracking begins with this patch.

Payment mix

Paid in full
No charge / complimentary
Balance due / credit
Active payment plans