Payment Reconciliation
Translate Stripe activity into the Lou & Lee website record it belongs to—Balloonion, hosted classes, client bookings, shop orders and Balloon Blueprint.
| Date | Customer / Website record | What it belongs to | Stripe | Status | Amount | Match / next step |
|---|---|---|---|---|---|---|
| Loading… | ||||||
Good afternoon, Oscar & Lery.
Official totals use confirmed registrations. Recent Activity also identifies incomplete checkout attempts for follow-up.
Recent registration & payment activity
Newest customer actions, including incomplete checkout attempts. Admin views always use each person’s full name.
| Cousin | Activity | Registration | Payment | Balance | When |
|---|
Needs attention
Open a category to see why it is flagged, the recommended decision, and the affected Cousins.
Past-due plansStripe plans with a missed or failed payment—
Open balancesBalances to monitor or review—not all require action today—
HQ access follow-upUnique logins that are not yet claimed—
Counts unique login email addresses, so couples or duplicate records sharing one email are not counted twice. “Claimed” confirms account connection; visit tracking begins with this patch.
Payment mix
Attendees
Manage every Balloonion person record in one place—including paid Cousins, complimentary hosted roles and test accounts, including pending tests. Add, edit, delete, select update recipients, or export the current list.
| Cousin | Contact | Registration | Payment | Balance |
|---|
Cousin Directory
Preview and manage the Cousins who have opted into the private attendee directory. Test accounts and unconfirmed profiles remain excluded.
Convention Shirts
See the shirt sizes saved in attendee profiles for the included Balloonion convention shirt. This report is completely separate from merchandise orders.
Order quantities by size
The large number is the confirmed order quantity. Pending sizes are shown underneath for planning.
Missing confirmed sizes
These Cousins are confirmed but do not yet have a convention-shirt size saved in their profile. Use Message Missing Sizes above to email only this group.
Convention shirt roster
Review every production profile, including pending-payment attendees.
| Cousin | Convention shirt size | Registration | Order status | HQ profile |
|---|
Send an update
Email confirmed Cousins by group, message only unclaimed HQ profiles, or use selections from the attendee directory.
Sent updates
Review what was sent before sending another notice.
Merch Orders & Demand
Track Balloonion paid presale orders, production quantities, sizes, fulfillment, favorites and launch-alert demand in one place. Product setup and pricing live separately in Balloonion Merch Shop Editor.
Production quantities
Paid units by product and size. Use this as the production-order count.
Individual orders
Customer items, sizes, payment and fulfillment status.
Favorites and notifications
Existing preview interest remains visible even after the presale opens.
Add a hosted participant
Big Cousins, Bowtie Crew, staff, speakers, sponsors, vendors and special guests receive HQ access at no charge and are reported separately from paid Cousins.
Season rollover
Open the next Balloonion registration year without deleting the prior year. This activates transactional registration data only; theme publishing remains in Balloonion Theme Editor.
Active registration season
Dashboard totals, new registrations, VIP, gala tickets, announcements and production reports use this season.
Open Balloonion 2028
Use this only after the current Balloonion is complete and the next year's pricing, dates and theme have been reviewed.
What changes—and what does not
Preserved season archives
Historical registration and payment snapshots remain available to Admins. Export a season before or after rollover whenever Oscar or Lery needs the prior roster.
Lou & Lee Website Editor
Update approved Lou & Lee public copy, estimator pricing and shop promotions. Classes and appearances remain in Bookings, Classes & Orders so there is only one event record to maintain.
Homepage hero
The main headline, introduction and image visitors see first.
Our Story
Update the Real Men Decorate photo, tagline, biography and milestone cards shown on the public homepage.
Trigger Build pricing
Add, edit, price or retire the options used on the public estimator.
Coming to a City Near You
Edit the homepage section heading and introduction here. Add, edit and archive actual classes or appearances in Lou & Lee Operations.
Limited-time shop promotion
Swap one seasonal offer in and out of the public Lou & Lee shop without editing code. When the promotion is turned off, the shop shows a friendly “No promo currently” card.
Lou & Lee digital products
Manage the two public-shop listings for the Balloon Pricing Blueprint and Calculator System. Both are one-time digital purchases fulfilled immediately after Stripe confirms payment.
Workbook Only
Convention launch price: $19. A downloadable PDF workbook without calculator access.
Workbook + Calculator Bundle
Convention launch price: $39. Includes the workbook and access to the copyable Google Sheets calculator.
Contact information
Update the public contact panel and footer details.
Homepage Balloonion feature
Edit the Balloonion feature on the Lou & Lee homepage. The active annual theme can automatically update the first bullet and artwork.